CRITICAL FRIEND REVIEW
ON-DEMAND ACCESS TO A CRITICAL FRIEND, A TRUSTED EXPERT WHO WILL ACT AS AN ADVOCATE FOR CHANGE
WHY USE OUR CRITICAL FRIEND REVIEW AS A SERVICE
WHY NWT?
Both a person and a process, a Critical Friend employs strong people centric discovery methods and provocative questioning to help bring a project to a successful conclusion.
A Critical Friend Review can be used as a feedback opportunity or as a final assessment. Either way, it will provide structured advice and support to delivery teams, stakeholders and policy drivers giving them confidence that the project is on track.
FURTHER READING
WHY NWT?
On-demand access to a team player with the skills and attitude to thrive in intense and sometimes challenging situations. They will bring forward-looking independent thinking and real-world experience in complex high-risk programmes and projects to the team.
The role of a Critical Friend is to engender trust and openness between all stakeholders. They will participate in business-critical reviews, challenge projects on deliverability, affordability and value for money and then put forward actionable recommendations for the long-term success of the project.
If you choose NWT as your trusted, independent Critical Friend, you can expect provocative questioning to provoke engaging, constructive and sometimes candid feedback. As a Critical Friend, we will be much, much more than a sympathetic listener. Our independence from your business enables us to provide an impartial, unclouded view of your current business performance and future strategy.
Our objectivity also enables us to consider and present facts and ideas without any conflict of interest. We will provide objective insight, actionable guidance on business strategy, design, management and architectural change and be a resolute advocate for any decisions agreed.
ABOUT OUR CRITICAL FRIEND REVIEW AS A SERVICE
Available on-demand, Critical Friend as-a-Service offers a totally scalable and flexible service-based delivery capability. Our business Consultants have real-world experience in complex high-risk programmes and projects and can participate in business critical reviews and challenge projects on deliverability, affordability and value for money. Acting as a Critical Friend, they will engage with, influence and challenge senior stakeholders regarding the readiness and capability of the business to manage and support change. They will help to solving and unblock issues between senior management teams or departments at the highest level. Using creative thinking they will investigate ‘what if’ scenarios, find fresh perspectives, guide decisions and formulate plans to overcome obstacles.
Whatever their role, a Critical Friend should rigorously and skilfully use experience and observation of the bigger picture to make informed decisions and foster meaningful outcomes.
